Refund policy

If you wish to return any item(s) from your order you must obtain approval from our customer care team within 7 days of delivery.

Returns are accepted at the cost of the customer, including both freight and duties & taxes.Items must be returned in their original condition in a sealed box, with all garment tags attached. Returns that have been worn, used, altered, or damaged will not be accepted. GNAMA will not be held responsible for any missing returns or items whilst in transit. All Sale merchandise is considered final sale and may not be returned or exchanged.

If your return has been approved in accordance with the above requirements, the payment method used to process the original transaction will be used to process the refund. Please note items returning from outside India may incur additional costs in the return process. Please note that we may not refund item(s) that are sent without any return paperwork or communication with our customer care team.

Item(s) received outside of the specified returns period will not be accepted.